If you’re a landlord who is letting out a property, then it’s important to know what you’re legally required to give the new tenants. Aside from it being a legal requirement, it also ensures that the property is safe and ready to be lived in.

In this article, we will go over everything you need to give your new tenants prior to the moving-in day.

Safety Checks and Certificates

Carbon Monoxide Detector

One of the most important things a landlord should do before even thinking about letting out a property is to make sure it is habitable and safe to live in.

As a landlord, you need to:

  • Ensure gas equipment is safely installed and maintained by a professional gas engineer. Find one near you by visiting: https://www.gassaferegister.co.uk/
  • Provide your new tenants with a copy of the gas safety check before they move in, or within 28 days of the check.
  • Make sure all electrical socks, light fittings etc are safe and working
  • Any appliances such as kettles and ovens are safe to use
  • All furniture and furnishings that will be left in the property are fire safe
  • Provide a carbon monoxide and smoke alarm

It’s also your responsibility to have a professional engineer perform an annual safety check on provided gas equipment.

Deposit Protection Scheme (DPS)

The most common type of tenancy is an Assured Shorthold Tenancy (AST), which normally means there’s a written or verbal agreement that outlines the responsibilities as a landlord and tenant.

Part of this will include the tenancy deposit, which you must give you tenant of a copy of the deposit protection scheme. This will need to be given to your tenants within 30 days. When the tenants vacate the property, you will have 10 days to return the deposit. If both parties can’t agree on deductions from property damages, then the deposit may take longer to be returned to the tenant.

Tenancy Agreement

Energy Performance Certificate (EPC)

All properties will have an energy rating, which can range from A (most efficient) to G (Least efficient). Since 2018, new regulations stipulate that a landlord can only rent out a property if they have an energy rating of E or higher. You can find out more about this on the GOV website.

You will need to give your new tenants an EPC for the property before the moving in date.


How to Rent Guide

As a landlord, you are responsible for providing all new tenants with a copy of ‘How to Rent guide’, which is available to download on the GOV website.

This guide outlines what a tenant can expect from a tenancy and what the landlords’ legal obligations are.

Tenant Calling Landlord

Contact Details

Lastly, the final thing you need to supply your new tenants with is your contact details. If you use a lettings agent to manage the property, then they should supply their contact details.

The contact details you need to provide will be your name, address, and a telephone number in case there’s an emergency.

Being a landlord has many benefits such as regular income. But like anything else, you are providing a service and it’s your responsibility to ensure your tenants are safe and happy. If your tenants are happy, then they’re more likely to stay in the property, meaning less time that your property is without a tenant.

If you’re looking to let out a property, contact us today to arrange a rental valuation with one of our dedicated and friendly property managers.


Our rental valuations are a free, no obligation service.

Excellent service provided by Cotters letting team, in particular Sue and Jo. Kept updated throughout the process and successful in findings tenants within 2 weeks. They shared great tips and knowledge.

Will definitely be using Cotters again.

Abu, Northampton